Frequently Asked Questions
How long is processing?
Each item is handmade with love therefore the processing time varies from 5-7 days. Please ensure you factor this into your gift giving timeline.
Can I ship this gift directly to the recipient?
Yes absolutely. Just fill out the recipients address in the shipping address at check out and this is exactly where it will go.
I live in Surrey B.C., do you have a local pickup option?
Yes we do. At checkout please enter code LOCALPICKUP and when your order is ready for pickup, you will be emailed detailed instructions. Pickup is in North Surrey.
My order came damaged. What do I do?
We try our best to ensure that each order is packed safely and with love, however, things happen along the way. If your order comes damaged, please email us at firstname.lastname@example.org and we will provide a replacement as soon as possible.